The Mission Inn Museum
3696 Main Street
Riverside, CA 92501
Contact via e-mail
Online and In-Store Returns and Exchanges
If for any reason you are not satisfied with your order, you may return the merchandise within 90 days from the date of purchase. We can only refund or exchange merchandise that is current and in saleable condition.
A returned item must be included in the original packaging it which it was shipped, and with all accessories included, along with the completed return/exchange form. Once accepted, via mail or in-store, the purchaser will receive an email confirmation, including a coupon for the amount of the refund to use as store credit (not including memberships or tours).
If merchandise is damaged or defective at the time of delivery or the incorrect item was sent, return the item as if it were a refund/exchange. Complete the refund/exchange form and include the reason for returning the merchandise.
*Receipts must accompany all returns or exchanges
*Shipping and handling charges cannot be refunded
Submit your returns to:
Mission Inn Museum
3696 Main St.
Riverside, CA 92501
Contact the Mission Inn Museum if you have any questions or concerns about returning or exchanging merchandise.
The information we learn from customers helps us personalize and continually improve your shopping experience at Mission Inn Foundation. Here are the types of information we gather.
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.
Mission Inn Foundation gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
If you choose to visit Mission Inn Foundation, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the Contact link in the menu, and we will try to resolve it.
Business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Mission Inn Foundation. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.
For security purposes Mission Inn Foundation sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.