ticketing

Are there any discounts?

Yes! We offer discounts for members of AAA, AARP, active & retired military, and residents of Riverside or San Bernardino Counties. No discounts are available during Festival of Lights.

How do I purchase a tour ticket?

Please call the Mission Inn Museum 951.788.9556 to reserve your ticket, visit the museum front desk or purchase online.  

What happens if I don't pre-purchase a tour ticket?

Guests that pre-purchase their tickets save time – just arrive a few minutes before your scheduled tour time to check in!  Tickets purchased on-site on the day of your visit are subject to availability.

Can I change my tour date and time selection?

Yes! We would be happy to help you in changing your reservation with 24 hours notice. Please call the Museum Front Desk at 951.788.9556 for assistance. For group tours, please contact Nanci Larsen at 951-781-8241.

Are tour tickets refundable?

No, but we would be happy to help you in changing your reservation with 24 hours notice. Please call the Museum Front Desk at 951.788.9556 for assistance. For group tours, please contact Nanci Larsen at 951-781-8241.

I'd like to bring a private group on a tour. How can I do that?

Please contact Nanci Larsen 951.781.8241 or larsen(at)missioninnmuseum.org.

 

TOURS 

How long is the tour?

The Landmark Walking Tour is 75 minutes, the Outside The Inn Outdoor Walking Tour is 60 minutes.

When are tours available?

Due to COVID-19 restrictions, all interior tours are currently suspended until further notice. 

We offer our tours 7 days a week. Monday through Friday, Landmark Walking Tour times are 10:00 AM, 11:30 AM, 2:00 PM, and 4:00 PM. On Saturdays and Sundays, Landmark Walking Tour times are 10:00 AM, 11:30 AM, 1:30 PM, 2:30 PM, and 4:00 PM.

Outside The Inn Outdoor Walking Tour times are 3:00 PM daily. 

Where does the tour start?

Our daily tours begin and end in the Mission Inn Museum, located on the corner of Mission Inn Avenue and the Main Street pedestrian mall. 

When should I arrive for my tour?

We recommend arriving 15 minutes prior to your scheduled tour time to check-in.

What do I get to see on the tour?

The interior tour of the National Historic Landmark Mission Inn Hotel & Spa covers the ground and first floors of the hotel. Guests on our tours receive exclusive access to several areas and rooms that are normally closed to the public, however, our tour route is subject to change due to hotel availability.

The exterior tour follows the sidewalk around the National Historic Landmark Mission Inn Hotel & Spa.

Can I take photos on the tour?

Per the Mission Inn Foundation's tour regulations and at the request of the Mission Inn Hotel & Spa, no photography will be allowed on the tour. This includes cellular phone cameras and all other small portable electronic devices, which docents will request to be turned off for the duration of the tour. We encourage guests to return to the public areas of the hotel after their tour to take photographs. 

Can I bring food or drink on the tour?

No food or drink is allowed on any tour. The only exception is water which must be in a container with a lid.

Is the tour wheelchair accessible?

Yes, wheelchairs and other mobility devices are always welcome. If someone other than you in your party is in a wheelchair, please let your docent know at the beginning of your tour so we may expedite you to the proper elevator during the tour. 

Can I take a stroller on the tour?

Yes, strollers are allowed on the tour. Please let your docent know at the beginning of your tour so we may expedite you to the proper elevator during the tour.

Can I bring my pet on the tour?

Due to hotel restrictions, pets are not allowed on tours. Service animals, however, are always welcome.